
Demand GenAt any given moment, only about About 5% of your potential buyers are truly in-market — actively looking and ready to buy. A further slice is loosely aware of the problem but not shopping, and the clear majority aren’t thinking about your category at all. This is often called the “95-5 rule,” and it carries a sharp implication: if you only chase the tiny in-market slice, you’re fighting every competitor for the same 5% — while ignoring the 95% who will be your pipeline later.
Here’s how to think about it.
Picture your entire addressable market. At any point, about 5% are actively in a buying process, and some categories run as low as 1%. A larger band sits in loose consideration, aware of the problem, not yet running a process. And the rest, the clear majority, is out-of-market entirely: no active need, not looking. Crucially, that mix is always rotating. Today’s out-of-market buyer is next quarter’s in-market one. The question is whether you’re a name they already know when they cross over.
The in-market 5% is where the intent is, so it’s tempting to spend everything there. But so does every competitor — which makes that sliver the most crowded, most expensive, most competitive place to compete. Worse, when a buyer enters the market and only then encounters you for the first time, you’re the unknown option against vendors they already recognize. You can win some of the 5% on pure capture, but you’ll pay dearly for it and lose the ones who already had a favorite before you showed up.
This is why demand generation has two jobs, not one:
Teams that do only the first fight for scraps. Teams that do both own the pipeline before it’s even in-market.
A budget spent entirely on capturing the 5% only ever wins the deals you were already positioned for, and builds no future demand. But if you spend everything on the 95% and ignore capture, you leave ready-to-buy pipeline on the table today. The answer is a deliberate split: capture the existing demand efficiently first, then invest in reaching the out-of-market majority so your future capture gets easier and cheaper over time.
You reach the 95% by being memorable before they need you: consistent thought leadership, a credible presence in the places your market pays attention to, and content that frames the problem so that when it becomes urgent, your framing — and your name — is the one in their head. It’s slower and harder to attribute than capture, which is exactly why most competitors skip it. That’s the opening.
Only a few percent of your market is in-market at any moment, so competing only for them is a crowded, expensive game. Capture that demand efficiently, but also invest in the 95% who aren’t looking yet — because they’re your next quarter’s pipeline, and the vendor they already know has an enormous head start.
A free Swivel growth audit shows where your demand strategy is over-indexed on capture, where you’re missing the buyers who aren’t in-market yet, and how to balance the two for more pipeline over time.
About 5% are actively in-market and ready to buy at any moment, and some categories run as low as 1%. A further slice is loosely aware of the problem but not shopping, and the clear majority aren’t thinking about your category at all — though that mix constantly rotates as buyers move in and out of active buying.
It comes from Professor John Dawes at the Ehrenberg-Bass Institute, working with the LinkedIn B2B Institute: only about 5% of your market is in-market at any given time, while about 95% is not. The implication is that competing only for the 5% is crowded and expensive, so you also need to build awareness with the 95% who will become buyers later.
No. Capturing in-market buyers is essential, but if that’s all you do, you only ever win buyers you were already positioned for, and you build no future demand. Reaching out-of-market buyers is what makes your future capture cheaper and more effective.
By being memorable before they need you: consistent thought leadership, presence in the channels your market follows, and content that frames the problem. The goal is that when an out-of-market buyer becomes in-market, you’re already a name they recognize and trust.
Yes — precisely because of the 95-5 rule. Most buyers aren’t in-market today, so staying visible and credible with them now is what makes you the default choice when they enter the market later. In B2B, brand is future demand.

Learn why 14 common B2B plays are failing, and what to do instead.
Ready to talk? Book a meeting with Swivel →
Demand GenRefine Labs, Directive, Powered by Search and Kalungi each fit a different demand gen problem. Which one matches yours, and when the gap is measurement.
Demand GenThe ABM Agency, Directive, Ironpaper and TripleDart each fit a different ABM motion. Which one matches yours, and when the real gap is your account list.
Demand GenRoughly 97% of B2B site visitors never fill out a form. Website de-anonymization reveals who they are, but identification alone isn't qualification.
Monthly sales and marketing insights from the Swivel team: sales enablement, marketing tech, CRMs, content strategy and performance tracking.